Ask About Your Data
Questions about anything on this page, or a request to see or remove what you sent.
Ben.digitalwave@gmail.comPrivacy
Two forms and one inbox. No cookies, no analytics, no advertising pixels. This page says plainly what happens to anything you send us — and what this site does not do, which is nearly everything.
This is not the binding privacy policy. That document is a lawyer’s to write, and it is not published yet. What follows is a description of how this site actually works, written by the people who built it, so that nobody has to guess in the meantime. It describes; it does not promise. When the policy is published it replaces this page.
Nothing is collected and nothing is stored on your device. This site sets no cookies. It writes nothing to local storage. There is no analytics running, no advertising pixel, no social-network widget and no third-party script of any kind. The fonts, the map library and every image are served from this domain.
There is one exception, and it is worth naming precisely. The coverage map draws its background tiles from Esri’s ArcGIS service, so opening that page asks Esri’s servers for images — which necessarily tells them your IP address and which browser you are using. That happens only on the coverage map, and only while it is open. No other page on this site contacts anyone else.
The only links off this site are to the two sister Digital Wave operations, digitalwavenj.com and digitalwavemarketingsolutions.com, on the about page. They are ordinary links. Nothing is shared when the page loads; once you click one you are on their site, under their terms, not ours. There are no social-network links here at all.
There are two, and this is everything each one asks for.
Both forms also carry a hidden field that is invisible to you and left empty by a real browser. Automated spam scripts fill it in, which is how they are recognised. If it arrives filled in, the submission is dropped.
It is sent to a small program we run in our own Amazon Web Services account. That program formats your submission into an email and sends it to our business inbox. It sets the reply address to the email you gave, so that answering you is a single click and your message is not separated from your address.
It is not written into a database, a customer-relationship system, a mailing list or an advertising platform. There is no such system behind this site. Your enquiry becomes an email, and an email is all it becomes.
Two things are checked on the way through. Every submission is scored automatically for spam; a few recognisable attack shapes are discarded without ever reaching the inbox, and borderline ones are delivered with a note on them rather than thrown away, so that a real enquiry is not lost to a false alarm. When a submission is discarded as spam, or when the email fails to send, a copy of what was submitted is written to our server log — deliberately, so that a genuine enquiry caught by mistake can still be found and answered. A submission that is delivered normally is not copied there: for those, the log records only that the message was sent, the names of the fields it contained, and the domain part of the email address. The published policy will say how long those logs are kept.
Three companies are involved in getting your message to us, and none of them is given it for their own purposes.
Beyond those, nobody. Your details are not sold, rented, traded, or passed to an advertising network, a data broker or a lead-buying service.
No party can use this site to build a picture of what you do on other websites over time. There is nothing here that would let them: no cookies, no advertising pixels, no cross-site identifiers, no third-party analytics.
Because of that, a Do Not Track signal from your browser has nothing to switch off, and this site does not act on one. If that ever stops being true — if analytics is switched on, or a pixel is ever added — this page is updated before the change goes live, not after.
Write to Ben.digitalwave@gmail.com, or call (860) 581-3812, and ask. What we hold is the message you sent us, in an inbox, so telling you what that is and deleting it are both straightforward. The published policy will set out formal rights and the timescales that go with them; until then, ask and it gets done.
You will not find a retention period in days here, or a postal address. Both are real decisions that have not been made yet, and printing a number or an address that nobody has settled on would be inventing policy on a public page — which is worse than admitting the gap. They belong in the published policy, and that is where they will appear.
The effective date below changes whenever the page does. There is no mailing list to notify, because we do not keep one. If you want to know whether anything moved, this page is the record. When the lawyer-drafted policy is published, it takes the place of this page entirely.
Questions about anything on this page, or a request to see or remove what you sent.
Ben.digitalwave@gmail.comPhone
A real person answers. Same number as everything else on this site.
(860) 581-3812Coverage
The venues, the screens and the markets that are live right now.
Open The Coverage Map